I just won a washburn N4 and it's not being sent in a hardshell case. It's being sent in a gig bag with lots of bubble wrap and inside another factory guitar box. I just want to know the best company (UPS, USPS, etc.) I am definitely getting it insured. Can't wait until this arrives. It's coming from Florida to Canada. Apparently it was made in the custom shop by Matt Dezynski from the metal band Bludgeon and he makes some killer axes for well known guitarists and made a really expensive one for the Kiss guitarist.