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Thread: Guitar Center: Service hacks must be killed

  1. #41
    Ultimate Tone Slacker ICTGoober's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    And what would you recommend we do to the people who attend a concert by a group that we hate and think that their music stinks? Would you suggest we sit in an overlooking hotel room and off as many of them as we can?

    Or should we just shoot all the bands we hate and then let natural selection take care of those who like that music?
    Dude. Get back on your meds.
    Or stop doing guitar repair at GC.
    Last edited by ICTGoober; 11-20-2018 at 06:04 AM.

  2. #42
    tonewood instigator
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by Adieu View Post
    That was reductio ad absurdum / sarcasm
    You keep your goddamn Harry Potter spells to your self.
    Like the fool I am and I'll always be
    I've got a dream, I've got a dream
    They can change their minds but they can't change me
    I've got a dream, I've got a dream
    Oh, I know I could share it if you'd want me to
    If you're goin' my way, I'll go with you

  3. #43
    Bacteriaolgoist GuitarDoc's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by ICTGoober View Post
    Dude. Get back on your meds.
    Or stop doing guitar repair at GC.
    Just relax and mellow out.
    Originally Posted by IanBallard
    Rule of thumb... the more pot you have, the better your tone.

  4. #44
    Ultimate Tone Slacker ICTGoober's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    UNBELIEVEABLE!!!!!!!!!!! The knothead with the Martin took it back to Guitar Center to let them work on it. This time the hack pulled the first fret and replaced it - but just filed the top of the fret flat and left it rough. Then he put the bridge saddle back in upside down (it's flat on the bottom, remember?) and strung it up, winding the strings from the bottom of the post to the top (WTF?).

    So of course I get this poor ***** back, and it's buzzing like hell. I immediately noticed the saddle was upside down (I put magic marker on the bottom), so I pulled it out and painted the bottom RED so it was visible. Back in the way God intended. Polished out the mangled first fret, and then restrung it properly. WTF? The hack had filed the slots for the D & G strings deeper, and they were now too low. Did the baking soda and superglue trick to build them back up. Refiled to set the action right at the nut. Wonderbar! It plays like a Martin should now!

    The client expected me to "fix it for free" since I charged a pretty penny last time. Boy, is he in for a surprise! I will not only charge him again, but I will invite him to never darken my door again because he went back to GC and I have proof. This guy isn't worthy of owning or playing a Martin, and he isn't worthy of my service. **** HIM.

  5. #45
    Mojo's Minions beaubrummels's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    You could document a policy that you warrant your own work, but fixing someone else’s work will be billed at normal shop rates plus tax. Though in any other business beside music, all that would go without saying.
    Quote Originally Posted by Demanic
    Incompetence is widespread in a world that rewards mediocrity while punishing excellence.
    Quote Originally Posted by GuitarFanatic
    I am currently using Skullcandy headphones I found in the garbage.
    I did find the DS-1 in the garbage.
    I once found a guitar amp in the garbage, a Peavey Studio 110. It caught fire at the first gig I played it at.. But it was at the end of it, thank god.

  6. #46
    Mojo's Minions dave74's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Most decent techs would rather work out of home and get paid at least double/hr the GC wage,,,,and for much less of a hassled environment.

  7. #47
    Ultimate Tone Slacker AniML's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by LLL View Post
    The last time I spent $$$ in a GC was 1998.

    That's 20 years ago.
    Good their techs suck.. I walked in about a month ago. There is a beautiful 2018 LP std on clearance for $2199. Great price, right? Well I checked it out and it was great, except for what appeared to be some ink on the neck. Apparently after the guitar was in the store for months, the "techs" (NOT luthiers) still could not get the ink off without risking the finish. After I confirmed for myself that I could, I cut a deal out the door for $1930 + tax.. less than the pretax clearance price and less than typical used street price.

    Oh and took me about 10 mins to get the ink off

    Thank you GC
    Last edited by AniML; 04-14-2019 at 03:21 PM.

  8. #48
    Ultimate Tone Slacker Mr. B's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Just wanted to point out that Seymour Duncan himself also removes pickup rings with an electric screwdriver. Just watch the video of him exchanging pickups. Just don't use the electric screwdriver to put the screws back in.

  9. #49
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    Default Re: Guitar Center: Service hacks must be killed

    This thread.... wow.
    “For me, when everything goes wrong – that’s when adventure starts.” Yvonne Chouinard

  10. #50
    tonewood instigator
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    Default Re: Guitar Center: Service hacks must be killed

    My Guitar Center used to have a phenomenal tech, one that would even work on pedals for a pretty reasonable price. I thought he quit to either start his own business or find a place with a better reputation. Nope, turns out he got fired.

    God bless Guitar Center.
    Like the fool I am and I'll always be
    I've got a dream, I've got a dream
    They can change their minds but they can't change me
    I've got a dream, I've got a dream
    Oh, I know I could share it if you'd want me to
    If you're goin' my way, I'll go with you

  11. #51
    Chris JB_From_Hell's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by Chistopher View Post
    My Guitar Center used to have a phenomenal tech, one that would even work on pedals for a pretty reasonable price. I thought he quit to either start his own business or find a place with a better reputation. Nope, turns out he got fired.

    God bless Guitar Center.
    I've seen a ton of people who customers loved get fired. Same reason most band members get canned. They're *******s.

  12. #52
    Toneologist Open lane's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    3 of 3 previous guitar purchases from guitarcenter.com were wrong for me. I had it, so i sent them a complaint. They actually did make the latest situation right, to some degree, after complaining, so that tells me corporate may be trying. Really, though, they need to educate their employees on what they’re listing online and working with. 2 of the 3 issues could have been solved if they just did a simple google search. They always seem to manage to screw up in someway. Unless i see the deal of the century (which will likely turn out to be listed wrong) i’m pretty much done w/ them.

  13. #53
    A Ficus ehdwuld's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    The GC tech could well have been the customer
    And he didn't want to tell you it was his work
    So he put it off on GC
    EHD
    Just here surfing Guitar Pron
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    Carvin Belair / Laney GC80A Acoustic Amp (a gift from Guitar Player Mag)
    GNX3000 (yea I'm a modeler)

  14. #54
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    Default Re: Guitar Center: Service hacks must be killed

    It's an entry level Guitar Tech gig, and ALL of you sucked at being a luthier at some point in your life, and these people are fallible humans working for a pressure cooker corporate machine for **** pay.

    So let's not get too outraged -yeah people made mistakes, I got screwed there once, they made it right and learned.

    Does Guitar Center mostly suck? Yes. Did guitar Center kill the local stores you loved? Yes . Will Guitar Center die soon? Most Likely.
    “For me, when everything goes wrong – that’s when adventure starts.” Yvonne Chouinard

  15. #55
    Ultimate Tone Slacker ICTGoober's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    The GC tech could well have been the customer
    And he didn't want to tell you it was his work
    So he put it off on GC
    I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.

  16. #56
    Mojo's Minions RorySquier's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by ICTGoober View Post
    I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.
    If you do that then...





    ;>)/
    Moderation is a fatal thing. Nothing succeeds like excess. - Oscar Wilde

  17. #57
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by ICTGoober View Post
    I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.
    Haha. That Guitar Center Swagger....
    “For me, when everything goes wrong – that’s when adventure starts.” Yvonne Chouinard

  18. #58
    Ultimate Tone Member Cobra1957's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Rough crowd...

  19. #59
    Chris JB_From_Hell's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Quote Originally Posted by NegativeEase View Post
    It's an entry level Guitar Tech gig, and ALL of you sucked at being a luthier at some point in your life, and these people are fallible humans working for a pressure cooker corporate machine for **** pay.
    ^ word

    I manage an auto parts store. A couple times a year, a customer will ask the newest guy on my staff to show him all of our carburetor floats. The customer then gets angry at the 19 year old for not knowing something about an item that was obsolete 10 years before the employee was born. Not to mention, he grew up driving a late 90's Civic or Camry, a car that was so bulletproof, he's never had to rebuild anything.

    No, I'm not saying crappy work is acceptable, but that managing expectations is important.
    Last edited by JB_From_Hell; 04-14-2019 at 12:58 PM.

  20. #60
    Tone Member akio's Avatar
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    Default Re: Guitar Center: Service hacks must be killed

    Mistakes are one thing, incompetence is quite another. Heart surgeons make mistakes on occasion, but stay employed. Incompetent ones get sued into oblivion, and deservedly so. Also, just because a job is entry level doesn't mean you get license to suck at it.

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