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Thread: Andromeda Delay Faulty

  1. #1
    Cat In The Hatministrator stevie_bees's Avatar
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    Default Andromeda Delay Faulty

    Today, I tried to connect my Andromeda to my PC to check that the firmware was up to date. During the process the software went into recovery mode and then just sat there. Now the pedal doesn't even switch on. I've tried to manually reset the pedal using the little switch next to the MIDI port (a switch that isn't particularly good) and still nothing.

    Any ideas?


    Do what I do. Hold tight and pretend it's a plan!

  2. #2
    Administrator Mincer's Avatar
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    Default Re: Andromeda Delay Faulty

    Hmm, I don't own one of these, (or any of the digital pedals), but I'd be curious to know the answer.
    Dave, Ambassador/Writer/Artist for Seymour Duncan

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  3. #3
    New Products Specialist Riley's Avatar
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    Default Re: Andromeda Delay Faulty

    Sorry to hear you're having this issue. First, double check that the switch is actuated - you should feel a noticeable click if it is, I recommend an un-bent paper clip. You may need to restart your computer, and power-cycle the pedal.

    If that still doesn't work, contact customer service. They can set you up with an RMA.

    Hope you get it worked out!

  4. #4
    Mojo's Minions Gtrjunior's Avatar
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    Default Re: Andromeda Delay Faulty

    Note to self...
    Do not attempt to update firmware on my Andromeda. (Or Silver Lake)

  5. #5
    Administrator Mincer's Avatar
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    Default Re: Andromeda Delay Faulty

    To be fair, I haven't seen any other issues on other forums with updating SD's digital pedals.
    Dave, Ambassador/Writer/Artist for Seymour Duncan

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  6. #6
    Mojo's Minions Gtrjunior's Avatar
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    Default Re: Andromeda Delay Faulty

    Yeah, I was just making a (not so funny) joke. When I first got my Duncan pedals I updated both of them and I have had zero issues so far.

  7. #7
    Cat In The Hatministrator stevie_bees's Avatar
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    Default Re: Andromeda Delay Faulty

    Ok, so I finally got around to having another look. The small button for resetting doesn't give a nice satisfying feeling when you press it, I may well have damaged it when I was tryingt o get it to work. However, when connecting up today I initially got a connection, that was then lost. Powering up the pedal, connecting the USB then opening the Seymour Duncan program finally gave me a good connection and it went immediately into Recovery Mode. It then recovered the pedal and updated the firmware and all appears to be good. I haven't had chance to plug in and play it again yet. Off the back of this I was also able to connect up the Silver Lake and update the firmware on that with no issues. It does seem to make a difference if you open up the SD program before or after connecting the pedal to your PC.


    Do what I do. Hold tight and pretend it's a plan!

  8. #8
    Administrator Mincer's Avatar
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    Default Re: Andromeda Delay Faulty

    Whew! Happy those are now working for you, and hopefully this will help some others with the same issue.
    Dave, Ambassador/Writer/Artist for Seymour Duncan

    My Guitar, Gear, and Music Webpage

    Gear pics and more on my Instagram.

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