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Thread: Custom shop....... Waiting and wait g and waiting...

  1. #1
    Tone Member
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    Default Custom shop....... Waiting and wait g and waiting...

    Hello people.
    I wrote because I got a problem with my will to order
    A custom shop humbucker.
    I always get an mail confirmation but nothing happens.
    Does anybody here get the same problem?

    It's a little bit disappointing because I don't know what's happened....how many time that could take....


    Thanks for your answer and 's use my Englisch.

  2. #2
    Tone Member Big Mike Blues's Avatar
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    Have you waited longer than 6 weeks?
    Playing:
    Thorn, PRS and Kauer Guitars
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    Scumback Speakers, V Picks and various other sundries

  3. #3
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    4 weeks without an answer.

  4. #4
    LoveMachineologist jeremy's Avatar
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    did you order a pup or just inquire about ordering one?

  5. #5
    Administrator Mincer's Avatar
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    I am sorry about the delay...

    I would contact the Custom Shop directly: (805) 964-9610 (Mon-Fri, 7am-5pm PDT) dial 2, then 4. You can try using this form, but calling will get an immediate response.
    Dave, Ambassador/Writer/Artist for Seymour Duncan

    My Guitar, Gear, and Music Webpage

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  6. #6
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    Quote Originally Posted by jeremy View Post
    did you order a pup or just inquire about ordering one?
    Inquire for ordering one

  7. #7
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    Quote Originally Posted by Mincer View Post
    I am sorry about the delay...

    I would contact the Custom Shop directly: (805) 964-9610 (Mon-Fri, 7am-5pm PDT) dial 2, then 4. You can try using this form, but calling will get an immediate response.
    I live in France. So I have to look when I can call.

  8. #8
    Mojo's Minions ItsaBass's Avatar
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    Quote Originally Posted by Micha View Post
    Inquire for ordering one
    This has happened to me several times with the Duncan Custom Shop.

    What is it you are trying to have made? Depending on what it is, it might be possible to get it somewhere else without having to chase the maker down to get them to take your money.
    Quote Originally Posted by LesStrat View Post
    Yogi Berra was correct.
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    I do a few chord things, some crappy lead stuff, and then some rhythm stuff.

  9. #9
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    Quote Originally Posted by ItsaBass View Post
    This has happened to me several times with the Duncan Custom Shop.

    What is it you are trying to have made? Depending on what it is, it might be possible to get it somewhere else without having to chase the maker down to get them to take your money.
    I think I will go through / with JMI music to order.
    I know what I want

  10. #10
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    Default Re: Custom shop....... Waiting and wait g and waiting...

    We could close this thread...

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