Dear Music Lovers Around the World:
California governor Gavin Newsom has issued a statewide shelter-at-home order requiring all non-essential business to suspend operations.
During this time, our production and shipping departments will be closed, however, our dedicated staff, including customer service and sales, will continue to work remotely to assist you with all of your musical needs. If you have an order with Seymour Duncan that requires assistance please contact our customer service department at support@seymourduncan.com with your name, order number and request and we’ll get back to you as soon as possible.
The escalating COVID-19 situation is one we take very seriously, and our highest priority is keeping our employees and community healthy and safe. While we’d rather keep winding, we know that having our employees shelter at home is the right thing to do.
Over the 45 years that we’ve been in business, our company and community have faced many challenges, and when faced with these challenges, we have pulled together and emerged even stronger. We are confident we will persevere through this challenge, too.
Wishing you all the very best,
The Seymour Duncan Family
